Record numbers sign up for Tacoma Narrows Bridge electronic toll system

More than 10,000 households and businesses have signed up for Good To Go!, the state’s first electronic toll collection system for the new Tacoma Narrows Bridge. With a goal of 25,000 accounts established by bridge opening, the program has already reached 40 percent of its goal in the first two weeks since customer service centers opened.

“We’re thrilled by the number of drivers who are signing up early for Good To Go!” stated Lucinda Broussard, Good To Go! operations manager. “The response is far better than expected and it’s heartening to know that drivers understand the importance of establishing their accounts now.”

Signing up for Good To Go! requires a minimum of $30 on the account that is valid for future toll use. Good To Go! uses a small transponder that adheres to the inside of a vehicle’s windshield. An antenna mounted over the roadway detects the Good To Go! transponder and the system automatically debits the correct toll from the Good To Go! customer’s prepaid account, allowing the driver to maintain highway speeds. Customers can access their Good To Go! account information on-line at any time and will be sent monthly statements of activity by e-mail or mail.

Later this month WSDOT will test the readiness of the Good To Go! system. “With so many transponders already installed, this will give us an opportunity to test the system and make sure that everything is ready for the July bridge opening,” said Broussard. No tolls will be charged until the new bridge opens to traffic. However, a zero charge for each trip will appear on customer statements during the test period.

Due to the large numbers of drivers signing up for Good To Go!, fulfillment of transponder orders is taking longer than anticipated. Customers who established their accounts on the Web site, over the phone, or by mail can expect to receive their transponders in the mail later this month. Those who choose to visit the customer service center in person can complete their paperwork and walk away with their transponders in-hand.

You can sign up for Good To Go! online at , by calling toll free (866) 936-8246, faxing an application to (253) 853-4235 or by visiting the customer service center located at 3212 50th Street Court, Suite 200, Gig Harbor. Applications also can be mailed to P.O. Box 5050, Gig Harbor, WA 98335-5050.