Re-Wired: Tacoma businesses say hello to Covad’s voice-over IP service

Covad Communications Group, Inc. launched its small business Voice over IP service in the Tacoma metropolitan area this week, providing America’s #1 wired city with another option for their voice and data communications.

Covad’s Voice over IP service gives businesses the ability to manage their entire phone system from their computer allowing them to move, add and change phone stations quickly and easily. The service requires no changes to existing phone numbers and enables individual users to configure their service to suit their communication needs.

Covad provides two services for Voice over IP – Covad vPBX and Covad PBXi. Covad PBXi is designed to work seamlessly with existing PBX equipment. Covad vPBX is designed as a full PBX alternative. Covad and Covad’s dealer network install the service, train users and provide complete customer support.

“We are providing businesses much more than just a low-cost alternative to the phone company. Covad enables small businesses in Tacoma to take control and expand their telecommunication capabilities through an Internet connection,” said Charles Hoffman, president and chief executive officer of Covad. “We look forward to adding Tacoma-area businesses to our nationwide customer base.”

Features of Covad’s Voice over IP services include:

*Local and Long Distance telephone service

*Voice Optimized Access (VOA) – the ability to prioritize voice traffic over the network to ensure outstanding voice service through Covad’s network

*Nationwide coverage

*Automated provisioning capabilities

*Service backed by comprehensive service level agreements (SLAs)

*Covad Dashboard – an easy-to-use, award winning Web based user interface

*Call logs
*Find Me, Follow Me functionality that allows a user to receive calls on multiple devices using the same VoIP phone number

*Unified visual voice and fax mail

*Voice and Web conferencing

Covad’s Voice over IP services can be ordered directly by calling 1-866-462-3269. Further information is online at