City of Tacoma named a top-10 digital city

In its 2017 Digital Cities Survey – which recognizes cities using technology to improve citizen services, enhance transparency and encourage citizen engagement – the Center for Digital Government has recognized the City of Tacoma as a top-10 city in the 125,000 – 249,000 population category. The City of Tacoma has earned this recognition four out of the last five years.

“This year’s leading digital cities are leveraging technology to connect disadvantaged citizens with critical information and services, promote citizen inclusion in important government processes and share government data with the public,” said Teri Takai, executive director of the Center for Digital Government. “Citizens can now meaningfully interact with city government more easily than in any other time in history.”

Recent technology-related projects at the City of Tacoma include the evolution of its open data portal into one that places a greater emphasis on performance management; upgrades of its online payment solutions; the deployment of public Wi-Fi and better computer access for community members in need; and the introduction of research anda intelligence tools for the business community.

“The City of Tacoma is proud to be recognized, once again, for its ongoing efforts to utilize technology to make life better for everyone who lives and does business in Tacoma,” said Interim Information Technology Director Paul Federighi. “We will continue to pursue innovative solutions in service of our local community.”

The top-10 ranked cities were honored at an awards ceremony during the National League of Cities’ annual conference in Charlotte, N.C., on November 16th.

                                             - City of Tacoma